Welcome to North House Surgery. We provide a wide range of medical services and have long been at the forefront of developments in general practice.
Staff Training - Thursday 22nd March 2018 from 1pm
We will be closed from 1pm on Thursday 8th february and reopen at 8am on Friday 9th february. If you require medical attention, for non-life threatening advice, please call NHS 111. For medical emergency, please call 999.ion during this time please call one of the following numbers.
EXTENDED ACCESS TO PRIMARY CARE
More appointments now available
There are now more routine primary care appointments available making it easier for you to get an appointment at a time that suits you in the evenings and at weekends.
The Extended Access Service is an extension of your usual primary care practice. It is not a walk-in service – you need to make an appointment.
You can get appointments with GPs, Pharmacist, Advanced Nurse Practitioner and Health Care Assistant up to 8pm weekdays, and 12.30 pm on Saturdays.
To download an information leaflet about the service click here
We aim to offer a routine appointment within 5 days. If you feel you need to be seen sooner than the next available appointment, we can offer you a same day telephone consultation with one of our clinicians who will call you back and do an initial assessment, typically within 90 minutes. A course of action will be agreed with you which may include a face to face appointment with a clinician, a referral for tests e.g. blood tests, or the problem may be managed over the phone without the need to visit the surgery.
If you need a same day appointment, please call as early in the day as possible.
Recording of Telephone Calls
Please note that telephone calls maybe recorded for training and monitoring purposes
We now offer the facility to book your appointments, order your repeat prescriptions and view your medical summary, medications, allergies and any adverse reactions.
To use this method we must first issue you with a password.
Please call the surgery or enquire at the reception desk for details.
EMIS Access - click here for online services
How information about you helps us to provide better care
Confidential information from your medical records can be used by the NHS to improve the services offered so we can provide the best possible care for everyone. You have a choice.
Click here for more information.
North House as a Training Practice
North House is a training practice where doctors, already qualified, learn about general practice before becoming GPs themselves. With your approval you may be offered an appointment with one of these doctors.
We have a large car park for the use of patients attending the surgery and this includes two bays near the entrance ramp which are specifically reserved for the disabled. There is also a cycle rack at the North Street end of the car park and a safe pram park.
The car park is essential for less able patients. Please do not leave your car in our car park whilst you shop in the town!
In addition there is ramped access for wheelchairs. We have a practice wheelchair for patients who need help getting into or around the surgery. Please ask the reception staff if you would like to use our wheelchair. If you would like assistance entering the front entrance please ring the bell.
We have an audio loop for the hard of hearing.
As well as looking after your general health and wellbeing, every doctor provides a full range of particular services such as maternity, contraceptive, minor surgery, minor injury and child health surveillance services.