Comments & Suggestions
If you would like to make comments on our service, please ask to speak with our Practice Manager Clare Collins or, alternatively, leave your written suggestions in the box at the surgery entrance. We are always pleased to hear how we can improve our services and include new ideas.
Complaints Procedure
We aim to provide a high standard of healthcare which closely suits your needs. However, if you are dissatisfied with the service you receive from any member of the practice team, and we have been unable to resolve your concerns locally please address your complaint to the HDFT Patient Experience Team via email at hdft.patientexperience@nhs.net who will ensure that your problem is investigated promptly and within the NHS complaints procedures.