The Practice is pleased to provide patients with access to GP Online Services.
You can use the NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
You can use the NHS App to check your symptoms and get NHS advice, book appointments, order repeat prescriptions and view your GP medical record.
For more information go to www.nhs.uk/nhsapp
You can also use Systmonline, the secure web service provided by our data system provider, or download their Airmid app.
To use Systmonline we must first issue you with a password. To request this, please follow this link and then bring appropriate identification to the surgery. Alternatively, complete our GP Online Services Registration form, and bring it to the surgery with identification, or enquire at the reception desk for details.
SystmOnline - access online services
Other online service providers are also available. You can see the list of providers through the NHS website here: NHS online services - NHS (www.nhs.uk). You may need to request access details for these services through the practice, by completing our GP Online Services Registration form.
GP Online Services Registration form download (DOCX, 26KB)
Requests for online services routinely require up to 28 days processing, and in some cases or during periods of high demand, may require longer.
There are some important considerations about accessing your GP record online.
Forgotten history and sensitive information
There may be something you have forgotten about in your record that you might find upsetting to see.
Abnormal results or bad news
If have access to results from tests or letters, you may see something that you find upsetting to you. This may occur before you have spoken to your doctor or while the surgery is closed, and you cannot contact them.
Choosing to share your information with someone
It’s up to you whether or not you share your information with others – perhaps family members or carers. It’s your choice, but also your responsibility to keep the information safe and secure.
Coercion
If you think you may be pressured into revealing details from your patient record to someone else against your will, it is best that you do not request access to this service.
Misunderstood information
Your medical record is designed to be used by clinical professionals to ensure that you receive the best possible care. Some of the information may be technical, written by specialists and not easily understood. Your online service should provide access to supporting information about medical conditions and treatments but please speak with a doctor or nurse if you see something that you do not understand.
Missing information
There may be something you expect to see that does not appear. The record you see will contain items entered into your record since you joined your current practice and may only contain a summary of the important items prior to that time.
Information about someone else
If you spot something in the record that is not about you or notice any other errors, please log out immediately and contact the practice as soon as possible.