Prescriptions

For safety reasons, please do not order your repeat prescription within 21 days of your previous request.

It is not necessary to see your doctor each time if you are continuing to take the same medication. Your doctor can decide to repeat your prescription.

The quickest way of ordering repeat prescriptions is online using the SystmOnline. To use the SystmOnline website we must issue you with a password first. Please call the surgery or enquire at the practice reception desk for further details. Once set up, you can order repeat prescriptions 24 hours per day and will save you time.

You can return the prescription slip to the surgery yourself or put it in the post. Please allow a full three working days between the receipt of your order by the practice and collection of your prescription.

For patient safety reasons we cannot accept requests for repeat prescriptions over the telephone.

If you need to speak to a member of our Dispensary Team, then please call the surgery on (01765) 690666.

Request Prescriptions Online

You can now book your appointments, order your repeat prescriptions and view your medical summary, medications, allergies and any adverse reactions.

To use this method we must first issue you with a password.

Please call the surgery or enquire at the reception desk for details.

SystmOnline - access online services

If you're a patient at our practice you can now use the NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions and view your GP medical record and more.

For more information go to www.nhs.uk/nhsapp

Nominating a pharmacy

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

Online, on the app or website where you order repeat prescriptions
At your GP practice
At any pharmacy that accepts repeat prescriptions

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. Please book a routine appointment for your review.

Questions about your prescription

If you have questions about your medicine or your prescription please contact the surgery.

Your local pharmacists can also answer any questions about your prescription. They can answer questions on medicines you can buy without a prescription.

Find a pharmacy

NHS Medicines A to Z