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Online Access
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Online Access

The Practice is pleased to provide patients with access to GP Online Services.

You can use the NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to check your symptoms and get NHS advice, book appointments, order repeat prescriptions and view your GP medical record.

For more information go to www.nhs.uk/nhsapp

You can also use Systmonline, the secure web service provided by our data system provider, or download their Airmid app.

To use Systmonline we must first issue you with a password. To request this, please follow this link to register, and then bring appropriate identification to the surgery. Alternatively, complete our GP Online Services Registration form, and bring it to the surgery with identification, or enquire at the reception desk for details.

SystmOnline - Click here for online services

SystmOnline click here to login

Other online service providers are also available. You can see the list of providers through the NHS website here: NHS online services - NHS (www.nhs.uk). You may need to request access details for these services through the practice, by completing our GP Online Services Registration form.

GP Online Services Registration form download


There are some important considerations about accessing your GP record online.

Forgotten history and sensitive information

There may be something you have forgotten about in your record that you might find upsetting to see.

Abnormal results or bad news

If have access to test results or letters, you may see something that you find upsetting to you. This may occur before you have spoken to your doctor or while the surgery is closed, and you cannot contact them.

Choosing to share your information with someone

It’s up to you whether or not you share your information with others – perhaps family members or carers. It’s your choice, but also your responsibility to keep the information safe and secure.

Coercion

If you think you may be pressured into revealing details from your patient record to someone else against your will, it is best that you do not register for this service.

Misunderstood information

Your medical record is designed to be used by clinical professionals to ensure that you receive the best possible care. Some of the information may be technical, written by specialists and not easily understood. Your online service should provide access to supporting information about medical conditions and treatments but please speak with a doctor or nurse if you see something that you do not understand.

Missing information

There may be something you expect to see that does not appear. The record you see will contain items entered into your record since you joined your current practice and may only contain a summary of the important items prior to that time.

Information about someone else

If you spot something in the record that is not about you or notice any other errors, please log out immediately and contact the practice as soon as possible.

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